Please contact customer service for more information on returning an item. All item need to be in original condition shoe and apparel can not be exchange or return do to covid-19.. All rackets, tablet tennis blade can not be exchange or refund.  All Table Tennis Rubber can not be exchange or refund.  All clearance item are sold as is no exchange or refund.  20% restock fee will be apply with no refund on shipping.  All exchange items we will pay one way regular ground shipping to you, not cover the shipping back to us. Stringing service have no warranty on both labor and strings, do to the natural of string breakage. Please check before leave the store for any quality issues. All Racket carry a year factory warranty against defect, not cover any kind of miss-use like clash with other racket or object, etc. Strung Rackets have no warranty on strings, warrenty only apply to  frame only. Thank you.